Expert consulting is narrow profile type of consultative services, the basic task of that is a grant of the knowledge required by the client for the decision of certain task.
This service is provided on the basis of careful study of the information provided by the customer and implies:
- diagnosing a problem (call);
- development of recommendations and decisions;
- providing a step-by-steps strategy for their implementation.
For the maximum success of this model of cooperation, it is extremely important that the client authentic explained the existing problem, formulates the task and provides actual, objective information.
In some cases, after the stage of expert consulting, it is necessary to accompany the introduction of changes in the company – the so-called process consulting.